Managed IT Services

Focus on Your Business We’ll Handle the Technology

Running a business today means relying on technology more than ever,

but managing that technology shouldn’t consume your time or energy.

With TechNext IT’s Managed IT Services, you gain a proactive technology partner who takes care of your entire IT environment. From system monitoring and maintenance to helpdesk support and strategic planning, we ensure everything behind the scenes runs smoothly, securely, and efficiently.

Our goal is simple: to keep your business productive, protected, and positioned for growth.

What’s Included in Our Managed IT Services

Proactive System Monitoring

We continuously monitor your systems to detect and resolve issues before they impact your operations. Performance alerts, security events, and software updates are managed in real time keeping downtime to a minimum.

Ongoing Maintenance & Patch Management

Regular maintenance is the foundation of reliability. We manage all system updates, firmware upgrades, and security patches, ensuring your technology stays current and compliant with best practices.

Helpdesk & Remote Support

Need fast assistance? Our Australian-based support team provides responsive helpdesk access for you and your staff. Whether it’s a quick question or a complex issue, we’re only a call or ticket away and most problems are fixed remotely within minutes.

Onsite Support When You Need It

For hands-on issues, our technicians provide on-site service across the Mid North Coast and surrounding regions. We value personal relationships with our clients, and being local means we can respond quickly when it matters most.

Backup & Disaster Recovery

Your data is the heartbeat of your business. We implement secure, automated backups and robust recovery plans to safeguard your critical information from loss, damage, or cyber threats.

Cybersecurity Management

Our managed approach includes advanced endpoint protection, email filtering, and threat detection ensuring your network is protected around the clock. We take cybersecurity seriously, because prevention is always better than repair.

Missions

Visions

Why Businesses

Choose TechNext IT?

Australian businessess trust us because:

Infetech is a provider of IT consulting and software development services. We have helped non-IT organizations and companies improve business performance.

Proactive monitoring prevents downtime
Experienced, local technicians and fast response
Predictable monthly pricing with no hidden surprises
Tailored solutions for each business size and industry
Trusted by professional, healthcare, and government organisations across NSW

Scalable Packages for Every Organization

Our Managed IT Services are flexible and scalable whether you’re a small team needing full support or an established enterprise looking to enhance in-house capability.

We’ll assess your current systems, identify areas for improvement, and tailor a managed plan that fits your exact needs and budget.